Bug reporting guidelines
Given the available manpower of the Enzo development team, support for the Enzo code is strictly limited by the guidelines below. Within these constraints, we will do our best to provide you with useful technical support for all code in the Enzo source code distribution.
Assistance will be provided for:
- Obtaining the code from the LCA Trac site
- Compilation of Enzo, provided that your compilation problem is not dealt with elsewhere in the wiki
- Suspected bugs in any of the source code provided with the public distribution of Enzo
- Limited support for customization of problem-generator code
- Requests for additional documentation on the Enzo website (within reason)
In order to best provide you with support, we request that you include the following information with your bug report:
- The platform on which the code was compiled (including the output of the command "uname -a")
- A copy of your machine-specific Makefile (Make.mach.your-machine-name-here)
- The output of "make show-config" and "make show-flags"
- A copy of the relevant input parameter file for inits and/or Enzo, if the code crashed during execution
- The exact command you used to execute enzo.exe, including any batch scripts used
- All error messages reported to the user
Assistance will NOT be provided for:
- General questions about MPI, HDF, or any programming language
- Requests for additional physics/numerical capabilities
- Requests for additional language/library support
- Debugging of any modifications you have made to the support code.
